Telehealth Video Visits
Telehealth visits offer a fast, safe way to get care from home without exposure risk. Our platform connects you to the same trusted Sound Family providers, with full access to your health records—just like an in-person visit.
Who can use video visits?
Our telehealth platform is available to new and currently established patients with Sound Family Medicine. Patients new to Sound Family Medicine must use the video visit option rather than the telephone visit.
Please note, you must be located in the state of Washington at the time of your video visit.
What type of appointments can be accommodated through a video visit?
Many health care needs can be addressed through telehealth, such as:
- Management of chronic conditions such as
- Hypertension
- Diabetes
- COPD
- Congestive heart failure
- Minor procedure follow-ups
- Medication follow-ups
- Mental health evaluations
- Allergies
- Chronic pain
- Parenting questions
- Contagious respiratory infections
You may be asked to schedule an in-person appointment if further evaluation is needed.
What types of appointments are best served in person?
We are not able to accommodate telehealth appointments for the following:
- Pregnancy-related visits
- Physicals
- Well-child checks that require vaccinations
- Injuries with open wounds
- STD testing
- Abdominal pain
How do I schedule a video visit?
Appointments are required for all video visits. Please contact us at 253-848-5951 or log into your MyChart to schedule your visit. One of our care team members will provide you the information you need to log in for your video visit with your provider.
What do I need to be prepared for a video visit?
In order to have an effective video visit, it’s important to have the following:
- Access to a smartphone or computer with a camera & microphone
- Blood pressure monitor to record BP
- Thermometer to take temperature
- Scale to record weight
- Be located within the state of Washington
How much does a telehealth video visit cost?
You will be billed for a video visit as if you have an appointment in our clinic. Insurance coverage may be subject to benefit limitations.
How does a video visit work?
Please watch the video below and hear from Dr. Daniel Wells on how easy it is to visit with your doctor through video.
