COVID-19 Information
Stay informed with the latest COVID-19 updates, guidance, and resources. Learn how to protect yourself, access care, and stay prepared as the virus continues to evolve in the years since the pandemic.
If you have been exposed to COVID-19:
Please call us first at 253-848-5951 for an initial screening process prior to coming in. If you have the following symptoms: fever, cough, shortness of breath, the best action is to follow CDC’s recommendations and self-quarantine.
If you have severe symptoms, particularly difficulty in breathing, we recommend you go to the nearest Emergency Room to get emergency care. Please protect others in your household by doing the following:
- Stay home, except to get medical care
- Separate yourself from other people and animals in your home
- Wear a face mask when in close contact with others
- Cover your cough and sneezes
- Wash your hands often, using this W.H.O. protocol
- Avoid sharing household items
- Clean all high-touch surfaces every day
- Monitor your symptoms – seek prompt medical attention if your illness is worsening especially if you have difficulty breathing
Clinic Protocols
Masks are optional at our clinics. However, if you are displaying cold & flu symptoms you will be asked to wear a mask in order to protect our other patients.
If you require a support person, we ask that you only bring one individual. While we make every effort to keep our waiting areas clean and sanitary, limiting the number of people in our spaces is an important prevention strategy. Thank you for understanding.
If you have any of these symptoms:
- Fever and chills
- Fatigue
- Sore throat
- Headache and muscle aches
- Cough or shortness of breath
We request that you wear a mask in order to protect other patients from exposure.
We sanitize and disinfect every exam room after every patient and our waiting room and lobby every hour.
We offer virtual visits through a telehealth platform at both our continuity and walk-in clinics.
Most needs can be addressed to a telehealth visit. Learn more through our Video Visits page. Certain types of visits may still require an in-person appointment.
Please inform us at the time of scheduling that you want your appointment to be a virtual visit instead.
Prescription-refill appointments can often be done through a virtual visit. Please inform us at the time of scheduling that your purpose is for prescription-refills and you want this to be scheduled as a virtual visit. Learn more about virtual visits by clicking here.
Please note that some prescriptions may require an in-person visit or lab work. Your provider will have additional directions during your telephone visit should lab work will be needed.
Our walk-in labs follow the same protocol of pre-screening at the door and waiting in the car.
Vaccination
Request for Vaccine Exemption
As the COVID-19 vaccine is no longer mandated, we treat exemptions in the same way as any other vaccination.
Testing
COVID-19 is a respiratory illness that has flu-like symptoms, including coughing, fever, sore throat and difficulty breathing. The following symptoms* may appear 2 to 14 days of exposure:
- Fever or chills
- Cough
- Shortness of breath or difficulty breathing
- Sore throat
- Congestion or runny nose
- New loss of taste or smell
- Fatigue
- Muscle or body aches
- Headache
- Nausea or vomiting
*Please note this list does not include all possible symptoms.
Source: Centers for Disease Control
Appointments are required to be tested for COVID-19. Please call us at 253-848-5951 to schedule.
All of our locations offer COVID-19 testing, however you are required to have a scheduled appointment. Please call 253-848-5951 to schedule.
We offer a variety of tests at our locations. Your provider will determine which test is in need during your visit.
Test results will be available anywhere from 2-3 hours to next business day or up to 5 business days depending on the volume of testing we are completing and if your test have been sent out to an external lab.
A member of our care team will call you with the results. Patients who use MyChart will be able to view their results online through the patient portal.
There is no need to call us to follow up. You will be contacted as soon as the test results are available.
Until you have received a negative test result, you must act as though you are positive to avoid infecting others.
- Stay home except to receive medical care. If your situation worsens and you need to go to the hospital or doctor’s office, please wear a mask.
- Separate yourself from other people and animals in your home.
- Wear a face mask around others.
- Cover your coughs, sneezes, and wash your hands often with hot soapy water for at least 20 seconds. Remember that hand sanitizer is less effective than soap.
- Clean all high-touch surfaces frequently.
- Monitor your symptoms and notify us if they worsen.
