1. NEW mySFM Patient Portal Debuts February 2018

    NEW mySFM Patient Portal Debuts February 2018

    February 1, 2018

    Posted By: SFM

    Sound Family Medicine understands that communication and access are essential in your relationship with your provider team. To help provide the best experience possible for you, we are launching a brand new patient portal this February. We can’t wait for you to see it!

    Our secure online patient portal gives you full access to:

    • schedule appointments online
    • send your provider team a message
    • request prescription refills
    • pay your bill
    • view your health record

    There are a few important reminders we would like to share with you:

    1. If we have your email address on file, we’ll send you an invitation to register on the new platform by Monday, February 18th.
    2. If you have not received an email invitation, or are interested in signing up, please call us at 253-848-5951 or email welisten@soundfamilymedicine.com and our staff will happily set you up.
    3. Because this is a new platform for Sound Family Medicine, it will appear as a blank slate with no access to previous messages and information shared through your health chart. However, you’ll find all the functionality you enjoyed before in a new environment that is easier to access and navigate. As new messages are sent, and information is shared to your health chart, you’ll have 24/7 access to those documents here in the new mySFM patient portal.

    Thank you for choosing Sound Family Medicine. It’s our privilege to care for you. We look forward to introducing you to the new mySFM patient portal!

  2. This new portal sucks. My messages say I have a message but it won’t display. I can’t see my test results or anything.

  3. Hi I’m trying to login to the new portal and I’m being told that my username and password is not recognized. I’ve had the same login for years and not sure why I can’t get into the system to read my new messages.

  4. I have used the old SFM Portal for years, but I still have not received an invitation to register with the new Portal. I called in earlier this week and was told to wait and all the invitations would be out by today. Still no invitation.

    • Hello Erin and William, due to the volume of invitations sent out, we experienced a lag with our vendor’s system. If you haven’t received your email invite already, we expect that you will by Monday morning. If not, please contact us at welisten@soundfamilymedicine.com and we would be happy to assist you. Thank you for your patience!

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